Vendor Contracts: Requiring Brake and Wheel Functionality Checks in Rollator Supply Agreements

Procurement professionals are under increasing pressure to guarantee device safety and reduce post-sale maintenance burdens. When contracting rollator vendors, it's essential to include provisions to check the brake cables and wheel functionality before product acceptance, during delivery, and within service-level agreements. This article presents key clauses and practices that procurement teams should embed into mobility aid contracts.

Ensure suppliers confirm rollator brake and wheel functionality through certified QA protocols:

• Inspection sign-off sheets with brake and wheel testing records

• Photo or video evidence of brake engagement

• Signed warranty acknowledgment that vendor has checked the brake cables and wheel functionality

Within multi-year supply or rental agreements, require recurring inspections. Contracts should mandate that vendors or third-party partners:

• Check brakes and wheels every 3–6 months depending on use-case

• Document inspections digitally and submit them for client access

• Proactively schedule repairs or part replacements

Use brake and wheel inspection compliance as a performance metric in vendor evaluations. Penalties for non-compliance can include:

• Withholding payments

• Reducing order volume

• Loss of preferred vendor status

Vendors that reliably check the brake cables and wheel functionality should earn bonus scoring in RFP evaluations.

Suggested language includes:

“Supplier shall ensure that each unit shipped has undergone brake cable tension testing and wheel alignment inspection. Documentation must accompany each batch and will be a condition for delivery acceptance.”

“Failure to perform scheduled checks of the brake cables and wheel functionality as outlined shall result in a performance penalty not exceeding 10% of quarterly invoice value.”

Embedding expectations to check the brake cables and wheel functionality in your vendor contracts improves safety compliance, minimizes after-sale liabilities, and drives consistent product quality. Make this a non-negotiable line item in your next supply RFP.

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