Training Guides for Care Teams: Helping Users Safely Navigate a Single Step or Curb with a Rollator

Proper training enables care teams to better support individuals as they safely navigate a single step or curb with a rollator. Whether in rehabilitation, assisted living, or outpatient settings, clear instruction helps minimize injury risk and improves user confidence. This guide shares actionable strategies for physical therapists, caregivers, and support professionals.

Before any training, staff should evaluate a user’s strength, coordination, and mobility. Can the user:

• Lock and release the brakes independently?

• Apply downward force on handles safely?

• Balance while lifting front or rear wheels?

• Identify level transitions visually?

These indicators help guide the intensity and level of curb training.

When guiding users to safely navigate a single step or curb with a rollator, use this protocol:

• Have the user stop 2–3 inches before the curb, engage brakes

• Support user while lifting front wheels up (use curb pedal if rollator has one)

• Assist with shifting weight safely to lift rear wheels

• Ensure user holds handles securely throughout the transition

• Ensure brakes are engaged before curb edge

• Support user to lean slightly back when lowering front wheels

• Guide them step-by-step to lower rear wheels

• Encourage verbal cueing and breathing to reduce anxiety

Staff should always position themselves slightly behind and to the side for best control.

Users may face unexpected challenges, such as:

• Wet or slippery curbs

• Obstructed or cracked surfaces

• Multiple small steps or thresholds

Empower users to recognize when alternate routes or assistance are required.

To safely navigate a single step or curb with a rollator, users rely on thoughtful design and informed guidance. Care teams play a critical role in teaching effective, repeatable methods that build long-term mobility confidence.

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